- Salesforce clients will be able to exchange Slack messages with a ChatGPT chatbot that can show data from Salesforce.
- New tools drawing on OpenAI models can write customer service responses and marketing content.
- Like Microsoft, Salesforce is emphasizing the ability for people to review information produced with artificial intelligence before sharing it more widely.
Both Salesforce and Microsoft are showing off services that can write marketing emails. Microsoft calls the new AI parts of its Dynamics applications Copilot.
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